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Disability > About > Disability Support standards
The Disability Support Team provides information and learning support to disabled students, students with mental health difficulties, students with Specific Learning Difficulties and those who have long term medical conditions.
For the purposes of this document 'students' mean students with disabilities, mental health difficulties, students with Specific Learning Difficulties and those who have long term medical conditions..
Disability Support adheres to the policies and principles of the University, including the Equality and Diversity Policy, the Health and Safety Policy and the Data Protection Policy.
Disability Support is located at Edinburgh Building Level 1, City Campus.
The service includes:
The service provides:
Students will be offered an initial appointment with a member of staff for no later than 10 working days after the date of their original inquiry to Disability Support, unless exceptional circumstances prevail.
The service expects that Students will:
To maintain high quality support to students, Disability Support continuously evaluates its work against appropriate standards and seeks feedback from its users.
Disability Support complies with relevant Higher Education standards and guidance and also with the criterion set and audited by the Quality Assurance Agency.
The University's own standards include a range of equality and diversity policies that have been developed in accordance with the principles and objectives of legislation such as the Disability Discrimination Act and the Disability Equality Duty. For example this includes the University's Disability Equality Scheme and Disability Action Plan.
The service encourages Students to provide feedback directly to staff or by completing feedback forms, which are available at Disability Support offices. You can leave feedback at any time.
Additionally feedback can be given:
The Disability Support Team uses the above processes to assist planning and development and to keep in touch with the needs of students.
1st Floor, Edinburgh Building,
City Campus, Chester Road,
Sunderland, SR1 3SD
Telephone: +44 (0)191 515 2952