Whether you're new to the University or returning to study, the Gateway is your one-stop shop for all your student enquiries.

We are here to support you throughout your studies with any immigration or welfare queries you may have. We provide confidential advice and guidance via our weekly drop-in sessions, or online via Compass. We also support your transition to the UK, including support on accommodation, healthcare and adapting to life in Sunderland.

We work with students with mental health conditions; Specific Learning Differences, such as Dyslexia; Autistic and Neurodiverse students and students with long-term health/medical conditions. If you feel that your disability or condition could impact on your studies, come and talk to us. We can also help you to apply for Disabled Students' Allowance (DSA).

Money matters!  Our team provides you with confidential guidance on any aspect of your finances. We can help you with your budgeting, as well as information on student loans, grants, and even advise on state benefits and other sources of funding. You may also be eligible to apply to one of our Student Support Funds if you find yourself in financial difficulty.

Visit our website to find out how we can help you with your physical, spiritual, emotional and mental health. We offer one to one tailored support around your mental health, group work, workshops and links to a range of internal and external service to support your University journey. Why not take the time to browse and engage with our resources and see what's on. We're here to support you on your journey!

The Student Administration team enable Student Journey teams to support your study from application to graduation. 

We offer support and guidance to all undergraduate students. We can signpost you to the correct teams to offer a more specialised service regarding your situation or issues. We also give advice on applying for cxtenuating circumstances, leave of absence, transfers, appeals and a whole range of other issues. You can access our support through face-to-face appointments, phone calls, Teams calls, Compass enquiries or email.  

The University Library is available online and on-campus. We offer relevant and current reading resources, bookable study spaces, laptop loans, one to one study skills support and much, much more!

St Peter's Campus
St Peter's Library at the Prospect Building
Library@Goldman on level 3 of the David Goldman Building

City Campus
Library@Murray is on level 1 of Murray Building
Library@Pasteur is on the ground floor of Pasteur Building