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Airport Arrival

We understand that it can be a daunting experience travelling from around the world to get here. For some of you it will be the first time you are visiting the UK.

The University provides an Airport Arrival Service for new students arriving at Newcastle International Airport (NCL) to put you at ease for when you arrive. Our arrivals team will help you arrange transport from Newcastle International Airport to your chosen accommodation. Whether this is by private taxi or the local metro transport links, we are happy to help and provide you with all the information you need to help you with your first few days here in the UK.

To apply for the Airport Arrival Service please fill in your details on our Airport Arrival Application Form, then click the submit button. Once you have submitted your form, our Arrival Team will email you to confirm your booking.

You will then receive a second confirmation email at least three days before your arrival, this will explain your transport details.

Please note that the Arrival Service is only available on certain dates and times. If you are travelling outside these dates please see below for alternative methods of travel to Sunderland.

Frequently Asked Questions

Is there a cost for the Airport Arrival Service?

If you would like a private taxi to take you from the airport to your accommodation it will cost you approx £50, however once you have submitted your form, we will be able to provide you with an estimated cost from our Airport Taxi provider. Alternatively you can choose to use the local Tyne & Wear Metro service that runs direct from Newcastle Airport into various locations within Sunderland at a cost of approx £3.50.

How long does it take to get from Newcastle International Airport to Sunderland?

If you are travelling via taxi it will take approx 35-40 minutes depending on traffic. If you are travelling via metro it will take approx 60 minutes depending on your final destination.

Can I bring family or friends with me?

Of course you can, however please bear in mind if you choose to travel via a private taxi luggage space will be restricted dependant on how many guests are with you.

What happens if my flight is delayed?

If your flight is delayed, do not worry. Our Arrivals Team will be on-call during the pick up dates so please do not hesitate to call them, their contact details will be provided to you prior to your departure.

What happens if I am arriving outside of the dates the service is being offered?

If you are arriving outside of the dates of the service, do not worry we can still help you, you will need to email to discuss options that are available to you.

Will there be anyone at the Airport to meet me?

Due to having a number of arrival dates for Summer 2019 we may not be able to commit to having an Arrivals Team member at the Airport. However we will provide you with details on the different transport options available to you which will help you get to Sunderland safely.

What happens if I do not have accommodation booked?

We would recommend before travelling to the UK that you have accommodation arranged. However if you do not have accommodation booked our Accommodation Team will be able to provide emergency accommodation. Please email for further information.

Not using our Airport Arrival Service

If you arrive at Newcastle Airport without submitting an application or you arrive outside the designated dates of the Airport Pick-Up Service, you will need to arrange your own transport to Sunderland.

Newcastle International Airport is located approximately 20 miles (32km) north of Sunderland.

There are a number of ways you can travel to Sunderland from Newcastle Airport:


The Tyne & Wear Metro is a light rail system that has over 60 locations covering Newcastle and Sunderland. There's a Metro stop located at Newcaslte Airport and this can take you to a variety of different locations. Below we have put down the clsoest Metro Stations to our Halls of Residences.

Halls of Residence

Nearest Metro Stop

Clanny House


The Forge


Panns Bank and Scotia Quay




The Airport Taxi Company is the official taxi operator at Newcastle Airport. A taxi journey from the airport to Sunderland takes approximately 45 minutes and costs approximately £50. There is no need to book a taxi in advance as they are available at all times. However, if you prefer to reserve a taxi in advance, please contact and we will be happy to book you a taxi.

If you arrive via a London Airport you can proceed to Newcastle/Sunderland via the following transport options


British Airways and Easyjet offer daily flights from London Airports to Newcastle.


National Express and Megabus offer frequent journeys from various locations around London direct into Sunderland City centre.


There are frequent train journeys direct from Kings Cross station direct to Sunderland and Newcastle City Centre. It may be that your train gets you to Newcasle Central Station and then a transfer to the Tyne & Wear Metro for the remainder of your journey.

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