Open times: Mon Thurs 8.30am - 6.00pm Fri 8.30am - 5pm
The Gateway is your one-stop shop for all your enquiries. No matter what your question is, we’ll be able to help resolve your issue or at least advise on what you need to do next. As the hub for all student enquiries, The Gateway is best placed to advise and support all students through the university journey whatever your issue.
Whether your issue is big or small, quick or complex; The Gateway Team are here to help. If we can’t help you there and then, before you leave us you will have all the information you need to resolve your enquiry.
The Gateway Team will manage your query through Compass - your student portal which will give you access to all the queries you have had, so you can always see what we have spoken about. Compass gives you all the information about your enquiry, how we are able to help you and if we need your help resolve your question. You can also get in touch with other departments and book appointments with them.
Take a look at our video to see how we can help you