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I am currently self isolating and need support, who can help?

Home / Student Information / Covid19 Guidance / Current Student FAQs / Managing Covid19 / I am currently self isolating and need support

If you are in quarantine/self isolation we have a wide range of support available to you.

Living with others
If you have tested positive for Covid19 and living in student accommodation please make the Halls manager is aware of your situation along with anyone sharing any living space. You will then need to follow the government advice and alerting family members and friends of your situation.

10 days following the positive test result, if you still have a temperature you should continue to self-isolate and seek medical advice. You do not need to self-isolate after 10 days if you only have a cough or loss of sense of smell or taste, as these symptoms can last for several weeks after the infection has gone.

All other household members need to stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken. If anyone else in the household starts displaying symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. The ending isolation section below has more information.

If you have symptoms, try and stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is clinically vulnerable or clinically extremely vulnerable with whom you share a household.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds using soap and water, or use hand sanitiser, and cover coughs and sneezes.

Consider alerting people who you do not live with and you have had close contact within the last 48 hours to let them know you have symptoms of Covid19.

Living in University Accommodation?
Should you require support during your isolation please let the accommodation staff know by contacting the Hall reception by telephone Clanny 0191 515 3658, Panns/Scotia 0191 5153612  or email the Accommodation Office accommodation@sunderland.ac.uk . They will be able to help you with essential food supplies. They will also be able to put you in touch with the University‚Äôs wellbeing team if you need to access any of their support services. 

If you require help with getting supermarket deliveries to your door please follow the link where the SU have got volunteers to help deliver shopping to your flat door. https://www.sunderlandsu.co.uk/articles/i-am-self-isolating-and-need-help-with-my-shopping

Although you may be in quarantine you will still be able to access your learning resources and engage with our online sessions. If you feel to unwell, you should as usual report your absence for any sessions you miss via the TDS Student Portal.

You will also have access to online support from the Wellbeing and Disability Support Team.
If you have any general queries please Submit an Enquiry on Compass.