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Urgent Care

From August 1st 2019, patients in Sunderland will be able to access urgent care more simply and closer to home after changes to local NHS services. In an emergency and in need of urgent support call 999 or 112.

Urgent care is for minor injuries or illnesses which need medical attention the same day but are not serious enough for the Emergency Department.

From the 1st of August, these will be the main options for urgent care in Sunderland:

Looking after yourself
Remember, many minor illnesses can be treated at home with advice from your local pharmacist, or a well-stocked first aid kit.

Pharmacists
Your local pharmacist is highly trained and provides free, confidential advice on minor illnesses from sickness and diarrhoea to hay fever.

GP practices
Your GP practice is the first place for most healthcare needs. In many practices you can consult the team in person, online, by phone or video.

Sunderland GP practices now collectively offer evening, weekend and bank holiday appointments at Washington, Southwick, Houghton, Pallion and Riverview Health Centre.

Appointments are booked through your own practice. Monday-Friday 6.00pm - 8.30pm; weekends 9am - 5.30pm; bank holidays 10am - 2pm.

Urgent care services
If you need urgent care, Pallion or Bunny Hill health centres are open 10.00am - 10.00pm Monday to Friday; 8.00am - 10.00pm weekends and bank holidays, no appointment needed.

The urgent care centre at Pallion will be upgraded to become an Urgent Treatment Centre in December. We have therefore arranged for the urgent care service at Bunny Hill to stay open until then, to provide an extra option for patients.

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