Flying Start FAQs

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How do I access Flying Start?

Students first have to enrol via e-vision under the "My Application" tab. Once they have completed the process they will...
I haven’t received a Flying Start email after accepting the university offer?

If you haven’t received an email it may be down to several reasons including not being eligible...
I don’t know my e:Vision login details?

If you have forgotten these details then you need to select 'Help to Login' on the login screen...
I have forgot my University password after enrolling

You can change your password at any time using the online¿Password Reset service...
I don’t have the right Flying Start module assigned on Canvas

Don't worry if you are unable to see the correct Flying Start module for your programme...
I don’t have a Flying Start module

If you haven’t been given access it may be down to several reasons including not being eligible, not completing Flying Start enrolment...
When will students have access to Flying Start?

Here we provide guidance on when applicant will have access to Flying Start.
Is the Flying Start Module mandatory?

The module is not mandatory, however the information, content and videos within the module are very useful...
I’m having trouble submitting my Pre-arrival Activity

If you are having trouble submitting any pre-arrival activity, you will need to email...
I’m struggling with Canvas where can I get help?

There are several guides you can access in Canvas...
How long will the Flying Start module take?

The idea of Flying Start is to take your time to read the information and complete any activities that are requested, so the time taken to complete varies...
Can I opt out of Flying Start?

Flying Start is a pre-arrival module that you opt in for by enrolling onto the module through MyApplication, so there is no need for you to opt out...
My device doesn’t display the content correctly

Canvas has been designed to be compatible with the majority of web browsers and also comes with...
Can I go through the module on my mobile device?

Yes, Canvas is not only available on a web browser but also comes with a mobile app on both apple and google play stores...
Can I talk to Academic Staff and students on the module?

It is possible to speak to academic staff via the Flying Start module, but it may be something that has not been set up for your programme...
I can’t see my Timetable on Flying Start

When you join the University you will first follow your Induction Timetable accesible via e:Vision, after this, you will then use MyTimetable to view...
My temporary password is blank on the Flying Start email

If you receive the Flying Start email and your temporary password does not showing anything, then this means...
My login details to MyApplication have expired

If you are trying to log in to MyApplication and you receive an error showing your log in details have expired, you will need
I have forgotten my e:Vision password. How do I reset this?

Don't worry if you have forgotten your password for e:Vision, you can reset this at any time by...
When I log in, it shows the account has expired. What can I do?

If you have attempted to log in and received an error message showing your e:Vision account has expired please contact...
An error message of 'No Active Containers' appears. What can I do?

If you log in to e:Vision and receive an error message that shows 'No Active Containers' you will need to...
It shows I have not registered for a password reset, what does this mean?

If you have followed the steps and are presented with a screen that shows you have not registered for a password reset...
Why do I need an authenticator?

Authenticating a log-in is the best thing you can do to secure an account, it shows...