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Student Support Services

Student Journey / Student Information / Support Services
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Student Support Services

We have a wide range of student support services that are here to support students throughout their journey.

Below you'll be able to see which teams can support you.

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Gateway Enquiries

The Gateway is a students one-stop shop for all enquiries.

No matter what the question is, The Gateway will be able to help resolve a students issue or at least advise on what they need to do next.

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Wellbeing are here for all students throughout their student journey.

We provide personalised support and intervention in relation to the emotional, physical and spiritual health needs of our student.

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IT Support

The IT Support team are here to assist students with troubleshooting any IT issues they may have, including assisting students resetting their password as well as accessing online resources.

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Student Financial Guidance

The Student Financial Guidance team is the university's expert provision of information, guidance, representation and on-going support for students on any aspect of student finance.

The service is free, confidential, impartial and non-judgemental - and is available either by individual appointment or on a 'drop-in' basis, as well as by telephone and email.

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University Chaplain Chris Howson with a student

Faith Support

The Chaplaincy team are here to be a friendly, informal, confidential and independent listening ear for students and a resource for religious, spiritual and ethical exploration.

Above all, the Chaplaincy team share with others in the University the concern that this should be a community which values the worth and dignity of each individual, and seeks to offer justice and fairness to all.

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Disability Services

The Disability Support Team (DST) provide information, support and guidance to students with disabilities, mental health difficulties, Specific Learning Difficulties (such as dyslexia) and long term medical conditions.

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Students sitting on campus

Progression Team

The team are here to guide you through the use of different services, systems and support available at the University of Sunderland to help you make the most of your time here.

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International students at city campus

International Student Support

Our International Student Support Team are here to help you throughout your studies with any immigration queries you may have.

If you require a Student Route Visa extension or if you are switching to a Start-up visa, it is International Student Support who will assist you with this process.

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Sunderland Futures

Put simply, Sunderland Futures is all of the things you can do during your time at University that will give you the skills and experience you need to enhance your employability.

So if you're needing assistance with anything careers related our Sunderland Futures Team are here to help.

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The current students union presidents

Students' Union

You’re now part of a 19,000 strong community of fellow students, working together to make life better at the University of Sunderland.

Our mission at Your SU is to make your University experience valuable for life

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Student in a library

Library Services

Our Library team deliver a range of services, spaces, and support across our learning community. Library services are personalised and accessible. 

Their collections blend digital and print, providing customised resources. These collections support teaching, learning, and research both on-and off-campus.

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