Mental Health Crisis

In a ‘Mental Health’ Crisis, you can contact your local NHS Crisis Resolution and Home Treatment Service. They are open 24/7 and are there for people over the age of 16 experiencing a mental health crisis.

If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should follow this plan.

Crisis resolution and Home Treatment Team	Contact Number
Sunderland, South Tyneside and Gateshead	0303 123 1145
Gateshead	0191 275 4949
Hartlepool	01429 285 858
Middlesbrough	01642 835 295
Morpeth (covers Northumberland)	0800 389 1406
Newcastle and North Tyneside	0191 219 4690/4647
North Durham	0191 441 5738
Redcar and Cleveland	01642 838 300
South Durham (includes Darlington)	01325 552 230
Stockton	01642 524 714

In an emergency and in need of urgent support call 999 or 112.

Samaritans: 116 123 / jo@samaritans.org.uk
Shout Crisis Text Line: Text SHOUT to 85258
Mental Health Matters helpline: 0800 013 0626 5pm-9am 24 hours weekends and Bank Holidays

If you require support from the Wellbeing team staff will be available between 11am-1pm as part of our Online Support Services.We also have a dedicated team providing on campus support between 11am - 4pm.

You can contact the team via email at wellbeing@sunderland.ac.uk or make a referral to the Wellbeing service via our Referral Form and we will call you back.

Please note; limited opening times means that you may wait 24 hours for a response and students experiencing a Mental health crisis are asked to contact the Local crisis team.