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When I log in, it shows the account has expired. What can I do?

Home / Student Information / University Systems / e:Vision Web Portal / e:Vision Troubleshooting & FAQs / Expired Account

If you have attempted to log in and have received an error message showing your e:Vision account has expired please contact our IT Service Desk.

Although you may not have access to e:Vision, you should still be able to log in to our IT Portal where you can  log and track your own request - this is the quickest and most efficient method.

If you would like to speak to someone over the phone, please call our IT Service Desk on 0191 515 3333 or internal extension 3333.