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An error message of 'No Active Containers' appears. What can I do?

Home / Student Information / University Systems / e:Vision Web Portal / e:Vision Troubleshooting & FAQs / No Active Containers

If you log in to e:Vision and receive an error message that shows 'No Active Containers' you will need to contact our IT Service Desk. We recommend that you do this by logging your own request via the IT Portal.

You can contact our IT Service Desk in many ways:

  • Search our knowledgebase
  • Self-service - log and track your own request - this is the quickest and most efficient method.
  • If your query is urgent, contact us via telephone on 0191 515 3333 or internal extension 3333.