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We have a wide range of personalised student support services to support you throughout your journey. Whether this is for academic support, managing your money, struggles with your health or wellbeing, individual learning support needs or visa issues and careers advice.
Whenever you need support to succeed in your studies, we are here for you.
As the hub for all student enquiries, Gateway Enquiries is best placed to advise and support all students through the university journey whatever your issue.
Whether your issue is big or small, quick or complex; The Gateway Enquiries team are here to help. If we can’t help you there and then, before you leave us you will have all the information you need to resolve your enquiry.
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Our International Student Support team is here to help you throughout your studies with any immigration queries you may have.
If you require a Student Route Visa extension or if you are switching to a Start-up visa, it is International Student Support who will assist you with this process.
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Your University Library is dedicated to supporting your academic success by offering learning spaces, resources, services, and opportunities to enhance your learning skills.
Whether you prefer silent, quiet, or collaborative spaces, we can help you find the perfect spot to focus without distractions or work as part of a group. To help you reach your full potential, we offer comprehensive support for developing your academic and study skills. Our services include one-on-one appointments, drop-ins, and masterclass workshops, delivered by our team of expert librarians and advisors.
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We are here to support you with any financial issues during your time at university. Our free, confidential, and non-judgmental service offers guidance on undergraduate and postgraduate funding, scholarships, student finance applications, budgeting, and state benefits. We also assist with Student Support Fund applications and more.
As the University’s experts in all things finance, if you need advice on managing your money as a student, don't hesitate to reach out.
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If you need support with your studies because of a disability, neurodiversity, health condition or mental health difficulty we can help. We can work together to create your support plan, letting others know who you are and what you need from them to succeed.
If you have struggled previously with academic study, we can talk about screening for Specific Learning Differences or any other conditions that might be causing a barrier to your learning. We can also help with applications for Disabled Students Allowance, link you with other support and help you to manage the impacts of your disability while at University.
You can get involved in other activities and events such as our Autism Coffee Club or sessions on exam prep.
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If you are looking for part-time work to support you while you study or simply want to get a head start in developing the skills and experience you need for your future, the team in the Employability and Enterprise Hub can help.
The Hub offers career and skills support, from CV help to job searches, career guidance, and start-up advice. Access resources online or at campus locations. The Hub also provides information on internships, mentoring, and placement opportunities, with peer-to-peer guidance from Student Career and Skills Coaches to help you succeed.
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We understand that your academic journey can be difficult, overwhelming, and filled with anxiety and unpredictability. We want to reassure you that the Wellbeing team are here for you all throughout your time here. We offer counselling and wellbeing appointments, digital support and wellbeing related workshops. We also help make referrals to specific support services within Sunderland.
Our professional experts help with a range of wellbeing or mental health related issues from mild to moderate anxiety, depression, stress, bereavement, suicidal ideation and many more
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The Student Support Fund is here to help if you're dealing with unexpected money troubles that might make it hard to continue with your studies, especially if something unplanned or a sudden change has made things tough.
While the fund can offer some extra support, it’s not meant to cover everything. Applications for the fund are means-tested, so you'll need to provide some proof of your situation to be considered.
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The Student Success and Transition Team can help you navigate University processes and services. If you’re ever struggling, or unsure what your next steps are, you can meet a Student Success Adviser for an appointment to find out your options and create a plan.
This could include advice about your results, applying for extenuating circumstances, transferring courses, or taking some time out of your studies.
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