Your first week is one of the most exciting parts of your student journey as you settle into University life. We know that there's going to be lots to take in, so we wanted to make sure you know where to go for support and what to expect in your first week with us.
Enrolment
If you haven't done so already, you need to enrol online. It's the first and most important part of your student journey. You can enrol online through myApplication on e:Vision and for any tips or support you can visit our 'Enrolment' section of the welcome hub. If you're stuck, make sure yo pop into our Enrolment Hub on City Campus between 10am-4pm Monday to Friday.
Timetables
Your induction timetable guides you through your first week, with a mix of in-person and online events. You can access your induction timetable via the ‘What Next? Checklist’ on e:Vision once you have enrolled. Your academic timetable will be available towards the end of induction week and you can find more information about these in our 'Timetables' section.
Your User ID & Password
Once you have your User ID, we'll send you details to reset your password and also set up authenticator. You'll become very familiar with your user ID while you study with us as this is what will get you logged in to all your online resources. You can find out more about what to expect within our 'Get set up' section on our welcome hub.
Information and support
Our welcome support should be easy to find, look out for the orange banners and T-shirts! Visit the Enrolment Hub at our City Campus Gateway between 10:00am and 4:00pm Monday to Friday for:
- Advice and guidance - Not sure where to go? Or have a question? This is a good place to start.
- Completing enrolment - If you have not enrolled yet, we’ll guide you through the process.
- Technical help or any questions - Gateway and Digital Services teams are on hand to help.
Our Gateway team, the one-stop shop for all student enquiries, are available all year round, online and in person on both Sunderland campuses (City and St Peter’s) between 8:30am – 5:00pm, Monday to Friday.
Get involved
University is full of opportunities to meet people, get involved and have fun.
- The Freshers Fair is the highlight of the week for many students. Sign up to find out more about societies, get involved with Your SU (students’ union) and access student discounts.
- Our activities calendar has a range of events across the welcome period. There is something for everyone. Make sure to complete your enrolment so you can access the calendar.
- Your induction timetable guides you through your first week, with a mix of in-person and online events. You can access your induction timetable via the ‘What Next? Checklist’ on e:Vision once you have enrolled.
Extra help
Our digital welcome hub contains lots of useful information, including current students sharing their experiences and tips on stepping into university life.
The Living in Sunderland guide provides advice on budgeting, discounts and support available at the University.
Once you have enrolled you will be able to access Compass, the University’s enquiry platform. Compass is an easy way to find information, ask questions and receive updates. Download the app by searching Compass UoS in your app store.
We’ll see you around campus.
Deanna, Diane, Julia, Janet, Leah, Hannah, Andreea and Matt
from your Gateway Team