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In a Mental Health Crisis

In a Mental Health Crisis, you can contact your local NHS Crisis Resolution and Home Treatment Service. They are open 24/7 and are there for people over the age of 16 experiencing a mental health crisis. A mental health crisis is any situation in which a person's behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function.

If you are living internationally (outside of the UK or not locally) please go here to view a list of global crisis lines. 

If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should follow this plan.

Local Crisis Resolution and Home Treatment Teams

Contact Number

Sunderland, South Tyneside and Gateshead

0303 123 1145


0191 275 4949


01429 285 858


01642 835 295

Morpeth (covers Northumberland)

0800 389 1406

Newcastle and North Tyneside

0191 219 4690/4647

North Durham

0191 441 5738

Redcar and Cleveland

01642 838 300

South Durham (includes Darlington)

01325 552 230


01642 524 714

In an emergency and in need of urgent support call 999 or 112.

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