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Support for you


Student Journey / Student Information / Living in Sunderland / Support for you
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Support for you

We all need support sometimes. If you need help, we're here for you. Our support services are available across our Sunderland campuses and can help you manage any financial concerns or issues you may be experiencing. Our dedicated Wellbeing team can also support your financial wellbeing and resilience, if things start to feel a bit too much. Your SU are also available to support with their academic adviser team. Get in touch, we'd love to speak to you.

Support and Guidance

Financial wellbeing and support

This refers to you feeling secure and in control of your situation.  Should you experience unexpected financial events, we want you to feel supported.

We hope you have an amazing experience at university. However, should you find yourself in financial hardship, our Student Financial Guidance are the team to help.

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Support

Prioritise your wellbeing

Financial well-being is about being financially resilient, confident, and empowered. It’s not just about having a financial account but also about managing unexpected events, reducing stress, and feeling in control of your financial future.

We know that financial stress and pressure can take its toll, impacting upon your confidence or emotional wellbeing, your mental and your physical health.

Come and talk to usWe offer drop in, wellbeing support and counselling.

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Online Support

Online support

Some students prefer to access self-help and that’s fine tooWe recommend you sign up to SilvercloudIts free, its confidential and it has a wide range of support providing space from money worries to managing stress and overcoming anxiety.

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Gambling

Gambling

Gambling can have significant effects on individuals, both mentally and physically. We don’t want anyone to struggle aloneWe were one of the first universities to sign the recovery friendly pledge to supporting our community and we are here for you.   Come and talk to us

 

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Support When Needed

Support when you need it

Students have free and confidential access to help and support 24/7Students told us they wanted support at times when most services are closedWe’ve responded by bringing in an extended out of hours service. You can access support in person, via teams or over the phoneThey’re waiting to speak to you, 6:30pm onwards, every night of the year.

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Support Now

Need help now?

Feeling overwhelmed, don’t know where to turnTake a breathSupport is here.  

Urgent and emergency care - 999 

Papyrus Hopeline247 - 0800 068 4141

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SU Advice

SU advice

If you need academic advice, Your SU provides it. Our team of trained and experienced advisors provide free, confidential, and non-judgemental advice on a range of academic issues.  

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