Student Support Services

Gateway Enquiries

The Gateway is a student's one-stop shop for all enquiries.

No matter what the question is, The Gateway will be able to help resolve your issue or at least advise on what you need to do next.

Wellbeing

Wellbeing is here for you throughout your student journey. Wellbeing can provide you with personalised support and intervention with your emotional, physical and spiritual health.

Digital Services

The Digital Service Team is here to assist with troubleshooting any IT issues you may have, including assisting you resetting your passwords as well as accessing online resources.

Student Financial Guidance

The Student Financial Guidance Team is the University's expert provision of information, guidance, representation and ongoing support on any aspect of student finance.

The service is free, confidential, impartial and non-judgemental - and is available either by individual appointment or on a 'drop-in' basis, as well as by telephone and email.

Faith Support

The Chaplaincy Team is here to be a friendly, informal, confidential and independent listening ear for you and a resource for religious, spiritual and ethical exploration.

Above all, the Chaplaincy Team share with others in the University the concern that this should be a community which values the worth and dignity of each individual, and seeks to offer justice and fairness to all.

Disability Support Team

The Disability Support Team (DST) provide information, support and guidance on disabilities, mental health difficulties, Specific Learning Difficulties (such as dyslexia) and long-term medical conditions.

Student Success and Transition Team

The Student Success and Transition team is here to guide you through the use of different services, systems and support available at the University to help you make the most of your time here.

International Student Support

Our International Student Support Team is here to help you throughout your studies with any immigration queries you may have.

If you require a Student Route Visa extension or if you are switching to a Start-up visa, it is International Student Support who will assist you with this process.

Centre for Graduate Prospects

The Centre for Graduate Prospects is all of the things you can do during your time at the University that will give you the skills and experience you need to enhance your employability.

So if you need assistance with anything careers-related, our Centre for Graduate Psopects is here to help.

Students' Union

You’re now part of a 19,000-strong community of fellow students, working together to make life better at the University of Sunderland.

Our mission at Your SU is to make your University experience valuable for life

Library Services

Our Library Team deliver a range of services, spaces, and support across our learning community. Library services are personalised and accessible. 

Their collections blend digital and print, providing customised resources. These collections support teaching, learning, and research both on and off campus.

Support for students affected by world events

As a global-facing institution, we understand that events across the world impact our University community in many ways.

If you feel affected by global events, you can access support provided by a range of dedicated services for students.