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The following links below mark the 21 most recent pages you have visited in Sunderland.ac.uk.

External Support Services

When accessing our wellbeing service you may find that after an Initial Assessment you will be referred to an external service that can meet your needs.

Below is information about these services: 


Sunderland IAPT 

You can self-refer to psychological therapies (IAPT) services. You can use the find a service tool by NHS again to find your closest service. They can offer support relating to talking therapies, such as Cognitive Behavioural Therapy (CBT), counselling, other therapies, and guided self-help. As well as help for common mental health problems, like anxiety and depression.

However, we may also refer you to IAPT. First, you will complete an Initial Assessment with our team then you could be referred to IAPT. From this, a member of the admin team at IAPT will get in touch to arrange a telephone triage for you with one of their therapists at a time that is convenient for you. The telephone triage with IAPT will then take approximately 30 minutes. It is important that you are in a quiet and confidential place where you can talk freely.

The therapist will ask you some questions about how you are currently feeling and this will help to work out if IAPT is the right service for you and if so which treatment may be most helpful.

Should you need to get in touch with IAPT, the number to call is 0191 566 5450.

Problem Shared

We have partnered with Problem Shared to provide students with access to an online mental health platform that offers online therapy. Students will have access to a range of practitioners allowing you a choice of therapist and support when you need it. During this initial assessment, your practitioner may decide it would be appropriate to refer you to Problem Shared. They will discuss this with you and gain your consent to refer you.

From this, you would be referred to the service and would receive an email to your student address asking you to register. You would then need to activate your account using your University Email, answer a brief questionnaire, and then get matched with one of the Problem Shared therapists. You can then book your first session at the best time and date that suits you.

Students can only access Problem Shared through being referred by our service, please get in touch if you have any further questions regarding this.

Problem Shared believes everyone has the right to quality mental health care. They have a network of highly trained online counsellors which lets you access a practitioner that best fits your need, from the ability to choose the gender, ethnicity, and language of your practitioner.

If you would like further information, please read through Problem Shared’s FAQS.

If you have been referred and run into any difficulty, please contact the team at wellbeing@sunderland.ac.uk and we would be happy to help.

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