The referral form will ask for both your student ID’s. Your student ID is your longer student number, this is usually 10-digits long and can be found under your name on your student card. 

Your email ID is your shorter student ID you use for Canvas. It usually begins with a ‘bh’ but may begin with ‘bg’. You will need to write your full student email including ‘@student.sunderland.ac.uk’ at the end. 

If you run into any issues please get in touch (wellbeing@sunderland.ac.uk or 0191 515 2933) and we can help. 

Please review the Student Union's page about extensions. 

Extenuating Circumstances form, this is for situations where circumstances happen beyond your control that may prevent you from completing work on time. You will be able to request extenuating circumstances to be able to submit your assessments later. You can read more about extenuating circumstances on our website. The Students Union also has a really helpful page explaining EC’s and can help with any questions you may have. Please note – we can only support you if you are already engaged in accessing Wellbeing.

Progression Team – If you are struggling with your studies, you can reach the team at; progression.team@sunderland.ac.uk or give them a call on 0191 515 2600. There is a dedicated Progression Officer for each faculty in the University and they can offer pastoral and academic support if you are struggling.

Personal Tutor – a useful source of support to discuss academic concerns. If you have any queries or difficulties in your subject areas, you can book an appointment with your tutor for more in-depth support and guidance. Your personal tutor encourages your personal development and is a useful point of contact for any queries relating to extracurricular activities and issues where they can point you towards specialist services at the University.

The University of Sunderland's Student Financial Guidance team provides expert financial guidance to students and prospective students on a wide range of issues. The service is free, confidential, impartial, and non-judgemental.

Some of the available services:

- Guidance on available loans, grants, bursaries, and scholarships

- Help with applying for funding support

- Information on the student finance system

- Help with budgeting skills and managing your money

Website: Student Financial Guidance

Contact: studentfinancialguidance@sunderland.ac.uk / 0191 515 2284

The Disability Support Team (DST) provide information, support, and guidance to students with disabilities, mental health difficulties, Specific Learning Difficulties (such as dyslexia) and long-term medical conditions. Their area of expertise is learning support; if you feel that your condition or impairment is having an impact upon your studies, you can contact them:

Telephone: +44 (0)191 515 2952

disability.support@sunderland.ac.uk

If you are in a mental health crisis, please contact your local NHS Crisis Resolution and Home Treatment Service. Find the number for your team here. In an emergency and in need of urgent support call 999 or 112.

There is a lot of external support for you, we would recommend reaching out to your GP first and explaining your situation or how you are feeling. If you are unsure of where your nearest GP is you can use NHS’s ‘find a GP’

The NHS also has a variety of Self-Help leaflets on their website, they cover a wide range of topics from sleeping problems to panic or obsession and compulsion. You can view their leaflets by clicking here.

If you need to talk to someone you can call the Samaritans, whatever you're going through, a Samaritan will face it with you. Find out how you can contact them here.

You are also welcome to still read through our self-help resources on our website and view our ‘useful websites and contacts’ directory to see what support is available.