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Places I've been

The following links below mark the 21 most recent pages you have visited in Sunderland.ac.uk.

Useful Websites and Contacts

There are lots of organisations out there offering support and sometimes it can be confusing knowing who to go to for what, so we have put together a list of useful websites that you may find helpful. Just click on the name and it will take you to their website for more information.

The Wellbeing Service has developed a comprehensive list of books available at the University of Sunderland which will compliment any counselling, mental health and specialist mentoring support. Please follow this link to locate the Wellbeing Resources available in the University's library.

We have found a number of helpful links to local and national organisations, support groups, self-help guides, apps and websites to help you with any struggles you may face. Look below to see what we have found.

If you think we should add any extra resources or topics to this section please email us at wellbeing@sunderland.ac.uk

Alcohol and Drugs

Drink Aware

Drink Line Helpline0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)

National Association for Children of Alcoholics


We are with you - Get free, confidential support with alcohol, drugs or mental health

Alcoholics Anonymous  - helping people with alcohol problems, including local AA meetings and a national helpline

Add Action - educating on alcohol and drug misuse and supporting those involved

Talk to Frank - informative website about drugs

Cocaine Anonymous

Mairjuana Anonymous

Narcotics Anonymous

Dual Recovery Anonymous


UK SMART recovery 



The University's Counselling Service has a team of qualified and experienced counsellors who can help you to make sense of, and cope with your feelings, your experience and your life. If you need support, you can submit a self-referral form to our service.

If you are concerned about a student after a bereavement you can refer them to our service by contacting us at wellbeing@sunderland.ac.uk.

Please see below external resources and information for dealing with bereavement:

Cruse - offers face-to-face, telephone, email and online support for anyone who has experienced a loss.

Hope Again - Cruse’s support for young people

The Good Grief Trust - information and support including national and local helplines and services

BEAD (Bereaved through Alcohol and Drugs) – provides information and support for anyone bereaved through drug or alcohol use.

Child Bereavement UK - provides support for anyone who has lost a child, and for children themselves who are bereaved.

Stillbirth and Neonatal Death Charity (SANDS) – provides information and support for anybody affected by the death of a baby.

The Compassionate Friends – offers a range of services supporting bereaved parents and their families.

Sudden – helps people who have experienced a sudden bereavement to access specialist information and advice.

Widowed and Young – offers support to people under 50 who have lost a partner.

Grief after Bereavement and Loss NHS

Support after losing someone to Suicide

Self-Referral form to the University's Counselling Service

Eating Issues

NHS Live Well

ABC a national UK eating disorders organisation with over 30 years of experience.
They provide on-going care, emotional support and practical guidance for anyone affected by eating disorders and eating distress.

Beat is an excellent organisation who support those with eating disorders including a specific helpline for students

Helpline: 0808 801 0677  
Studentline: 0808 801 0811 
Youthline: 0808 801 0711

Beat's Helplines are open 365 days a year from 9am–8pm during the week, and 4pm–8pm on weekends and bank holidays. If you can't get through immediately, please do try again or try their one-to-one web chat.

If you are in need of urgent help for yourself or someone else outside of our Helpline opening hours, please contact 999 or the Samaritans on 116 123 if you or someone else is in immediate danger.


Gamcare - 0808 8020 13

Gambling Therapy

Gambling Commison

Gam Anon -  0870050 888024

National Debt Helpline - For anyone affected by someone else's gambling 0808 8084000

CNWL National problem gambling clinic Tel: 020 7381 7722 / email: gambling.cnwl@nhs.net

General Self help Resources and Mental Health

Get Self Help

NHS Self-Help Leaflets

Action for happiness



Together for mental wellness

Student Minds - Offers a large amount of mental health information and support for students

Students Against Depression - connected to Charlie Waller Memorial Trust, for students struggling with anxiety, depression, and related issues

Sunderland MIND - We are Sunderland Mind – an independent charity run by local people for local people. Providing confidential, high-quality services for individuals, carers and families experiencing emotional or mental health problems. We aim to do this in a safe, caring, non-judgmental and supportive environment

Student Space - Student Space has a range of information, advice, services and tools to support you from Friendships and Social Life to Lockdown and Self-Isolation. You can get 24/7 free, confidential and anonymous support from a trained volunteer. Whether you’re experiencing suicidal thoughts, depression, anxiety, loneliness or relationship issues, Student Space staff are there to listen and support through a variety of ways. 

Victims of Abuse and Stalking

National Stalking Helpline:
Freephone helpline (9.30am – 4pm weekdays, except Wednesdays when we open at 1pm) - 0808 802 0300

Angelou Centre - (support for BME/refuges)
0191 2260394

National Domestic Abuse Helpline
0808 2000 247

Men’s Advice Line
0808 8010327

National LGBT+ Domestic Abuse Helpline
0800 9995428

Northumbria Police

National Association for People Abused in Childhood - supporting adult survivors of all types of childhood abuse

Rape Crisis England and Wales - emotional support, information, and self-help for women and girls

National Centre for Domestic Abuse - A free, fast emergency injunction service for survivors of domestic abuse regardless of their financial circumstances, race, gender or sexual orientation.

Freephone 24 hour national Domestic Abuse Helpline - Confidential support and information for female survivors of domestic abuse on a range of issues 

GALOP  - National domestic abuse helpline for lesbian, gay, bisexual and trans + survivors of domestic abuse, sexual violence and hate crime

WWiN-Wearside Women in Need - Provides accessible community-based services to women and children at risk of, or suffering, abuse.

Self-help tools 

Survivors UK - A range of support services provided by trained professionals who are specialists in the field of male sexual violence.

Mindfulness for Survivors 

Rape Crisis Tyneside and Northumberland - 0800 035 2794 - Mon - Thurs 6pm - 8.30pm Friday 11am - 2pm

Services for Males - Information and support for men who are experiencing or have experienced domestic abuse

Mens Advice Line -The Helpline for male victims of domestic abuse - 0808 8010327 - Telephone support - Mon–Fri 9am-8pm

Mankind - Male Victims of Domestic Abuse – call 01823 334244 

Women’s Aid - helping women and children who have been impacted by abuse

SignHealth - Advice and support for Deaf adults and young people experiencing domestic abuse.

Karma Nirvana - supporting victims of honour-based abuse and arranged marriage

IKWRO-Iranian and Kurdish Women’s Rights Organisation - Advice and support for Middle Eastern and Afghan women and girls living in the UK.

Muslim Women’s Network Helpline - National specialist faith and culturally sensitive helpline offering information, support and guidance for those who are suffering from or at risk of abuse or facing problems on a range of issues

Jewish Women’s Aid - Jewish women and children affected by domestic abuse and sexual violence


Papyrus Call 0800 068 41 41 or email pat@papyrus-uk.org 

The Samaritans Call 116 123 or email jo@samaritans.org 

CALM Helpline: 0800 58 58 58, 5pm–midnight, 365 days a year



At the University of Sunderland the We Care Team are here to support students who may be estranged. Contact:

0191 515 2216 or email estranged.contact@sunderland.ac.uk.

Please visit their web page for contact details - https://www.sunderland.ac.uk/help/student-support/estranged/team/ 

Externally, the organisation Stand Alone provide support for adults who have become estranged from their parents - https://www.standalone.org.uk 

Anxiety, Psychosis, Personality Disorder, OCD or Bipolar Disorder


Action on postpartum psychosis https://www.app-network.org/

Hearing voices network https://www.hearing-voices.org/

Voice collective http://www.voicecollective.co.uk/

Personality Disorder

Emergence  https://www.emergenceplus.org.uk/

Personality disorder http://personalitydisorder.org.uk/

Bipolar Disorder

Bipolar UK https://www.bipolaruk.org/


Anxiety UK https://www.anxietyuk.org.uk/

No Panic https://nopanic.org.uk/

OCD action https://ocdaction.org.uk/

OCD Uk https://www.ocduk.org/

Triumph over phobia https://www.topuk.org/

Hate Crime

Stop Hate UK

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

Website: https://www.stophateuk.org/
0800 138 1625 - 24 hour helpline
07717 989 025 - Text

Victim Support

Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police and you don’t have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.

0808 16 89 111 - Victim Supportline
Email: supportline@victimsupport.org.uk


SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at-risk groups and victims of any form of abuse.

Website: https://www.supportline.org.uk/
Telephone: 01708 765200
Email: info@supportline.org.uk

True Vision: report hate crime online

The online reporting facility has been developed so that you can report hate crimes online, if you do not want to report directly to the police. The police take hate crime very seriously and will record and investigate this offence even if you do not want to give your details. However, you must note that the investigation and ability to prosecute the offender(s) is severely limited if the police cannot contact you.

Website https://www.report-it.org.uk/your_police_force

Citizens Advice Bureau

Citizens Advice Bureaus provide free, confidential and independent advice from over 3,000 locations including in bureaus, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaus offer home visits and some also provide email advice.
Visit the website at https://www.citizensadvice.org.uk/ for details of your local Citizens Advice Bureau.


If you have information about people who commit hate crimes and do not want to talk to the police, you can contact Crimestoppers anonymously. You do not have to give your name, you will never have to give a statement to police or go to court.

Website: www.crimestoppers-uk.org
Telephone: 0800 555 111 (free to call)


Equality Advisory Support Service

The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. Chat facilities will also be launched soon.

EASS helpline - 0808 800 0082
Textphone: 0808 800 0084
Monday to Friday, 9am to 7pm
Saturday, 10am to 2pm
Website http://www.equalityadvisoryservice.com/

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